Intake Coordinator - Edison, NJ
Description
Intake Coordinator
Location: Edison, NJ
Job Type: Full-time
Schedule: Monday - Friday 8:30 AM - 5:00 PM
About Us
Founded in 2005, Grace Healthcare Services is dedicated to providing exceptional hospice care throughout New Jersey. We are committed to honoring the lives of our patients by delivering care with dignity, respect, and compassion. Our team is made up of individuals who understand the privilege of serving patients and families during their most critical moments.
Position Overview
We are seeking a Intake Coordinator to join our team. This individual is primarily responsible for the referral process and performs a variety of clerical, administrative, and other tasks in support of the business operations
Job Description:
- Presents a positive, professional image of the organization on the phone and in all interactions with clients, patient/family members, staff, and others
- Process and document all new referrals
- Contact Community Representatives as soon as a referral is received
- Alert Clinical Director or designee when admission is going to take place
- Contact referral source to update on the intake process
- To ensure compliance, follow up and track:
- Patients who are skilled and date coming off of skilled care
- Receipt of consents
- Missing consents, Initial Plans of Care, Physician Certifications & Revocations, and other missing admission paperwork.
Qualifications:
- High school graduate or equivalent
- Three years relevant prior work experience
- Excellent communication & organizational skills
- Computer literate in Word, Excel, and PowerPoint
- Able to handle multiple tasks
- Good typing skills
- Excellent telephone skills and professionalism